It is important to note that while these answers may align with the values and culture of Walmart, it is essential to provide honest answers that accurately reflect your own personal values and work ethic. Falsely answering questions to align with what you think the company wants may lead to a poor fit for both you and the company in the long run. It is recommended to take the time to reflect on your own values and work style before taking any assessment.
Estimated test time: 20 minutes.
Read Also: Walmart Assessment Test answer.
Question | Answer |
---|---|
A cashier asks for your help as a customer/member wants to make a return one day beyond the return window. You can make some exceptions, but too many will affect store profits. What would you be most and least likely to do? | Most: Apologize, but explain the policy’s set timeline for returns. Stick to the policy to protect profits. Least: Offer store credit for the price of the product. It’s still a loss, but will lessen the impact. |
One of your best performing associates has seemed distracted recently, resulting in declines in sales. You’ve asked if anything is wrong, and she said everything’s fine. What would you be most and least likely to do? | One of your best-performing associates has seemed distracted recently, resulting in declines in sales. You’ve asked if anything is wrong, and she said everything’s fine. What would you be most and least likely to do? |
Some opening and closing shift associates are upset with how each group is leaving their areas. They disagree on who is responsible for each task. What would you be most and least likely to do? | Most: Create an action plan to improve shift changes and clarity duties. Ask for feedback on the plan, and hold associates accountable for sticking to it. Least: Give your associates time to resolve the issue. Check in frequently to ensure progress is made. |
Your team is struggling; there have been missed goals, more complaints, and attendance issues. You believe this is due to a decrease in team morale. What would you be most and least likely to do? | Most: Don’t try to fix everything at once. Focus on one key metric and set goals for your team Least: Hold your associates accountable for the problem. Try to change their attitudes and challenge them to create a solution. Rely on them to raise moraleю |
One of your associates continues to make the same mistake when stocking shelves. You have provided him with this feedback multiple times, but the mistake keeps occurring. What would you be most and least likely to do? | Most: Immediately set up a short training session with the associate, Show him the correct method and make sure he can do it. Least: Make a note of this and highlight it during your next meeting. Be honest and upfront with him. Make sure he understands that he must not make this mistake. |
The overall sales for your store are very strong. You are exceeding your overall goals. However, there are a couple of departments where there are some performance issues. What would you be most and least likely to do? | Most: Do some investigating, Talk to a few members of the poor-performing departments and try to figure out exactly why they are not meeting goals Least: Try to motivate the poor-performing departments. Show them how the other departments are performing. Tell them you are confident that they can perform at similar levels |
If you want to reward the team member who completed the highest percentage of his or her tasks, who would you choose?
- Answer: Laura.
If you needed to assign a new task that needs to be completed on time, who would you assign to this task?
- Answer: Scott
Which department had the highest productivity during Weeks 3 and 4?
- Answer: Department 3.
Which department had the best average productivity over the last month?
Answer: Department 3.
Why was task F completed on time?
- Answer: It was a very easy task
Which morning task should have been completed on time?
- Answer: Task D.
Assign each employee to one task.
- Task 1 – Zoe
- Task 2 – Lei
- Task 3 – Ava
- Task 4 – Dan
- I never get frustrated with my coworkers – most like me
- I prefer a job where I can coach and develop others – most like me
- I look forward to competitive situations – most like me
- I work very effectively in highly stressful situations – most like me
- I work best in a fast-paced work environment
- The harder I work – the more I succeed
- I enjoy figuring out what motivates others
- I often sacrifice my own time to help others at work
- I am motivated by the extremely challenging goals
- I can handle whatever comes my way
- My strength is in driving execution
- I always go beyond my job duties at work
- I have never disliked anyone
- I like to advise and guide others
- I enjoy competing with others
- I am at my best at stressful situations
- I enjoy fast-paced, hectic days
- Rewards are usually well earned
- I have a natural talent for influencing people
- Frequently, I spend time helping coworkers with their work
- Success is what drives me in my work
- If I try hard enough, I can solve difficult problems.
- I prefer to drive action
- I always do more than what is required at work
- I have never made a mistake at work – somewhat like me
- I enjoy being responsible for developing others
- I am a competitive individual
- I work best in high-pressure situations
- I am at my best when the pace is very fast
- I believe that anyone can succeed if they try hard enough
- I excel at motivating others
- I would rather drive results than set a strategy
- I always go beyond my responsibilities at work.