To address the challenge of new team members lacking the same level of understanding as those who were part of the initial training, the project manager should implement a structured onboarding and continuous training program. Here are the steps the project manager can take:

1. Create a Comprehensive Onboarding Program:
   • Standardized Training Materials: Develop and maintain up-to-date training materials, including documents, presentations, and videos that cover the company’s operations and the specifics of the project.
   • Onboarding Checklist: Create a checklist for new team members that includes all necessary training and resources they need to review to get up to speed.
2. Implement Ongoing Training Sessions:
   • Regular Training Updates: Schedule periodic training sessions or refreshers for all team members to ensure everyone stays updated with any changes in company operations or project specifics.
   • Mentorship Program: Pair new team members with experienced ones who can provide guidance and support as they learn about the project.
3. Leverage Technology for Training:
   • Learning Management System (LMS): Use an LMS to host training materials and track the progress of team members as they complete various training modules.
   • Recorded Sessions: Record important training sessions and meetings so new members can review them at their own pace.
4. Facilitate Knowledge Sharing:
   • Internal Wiki or Knowledge Base: Create an internal wiki or knowledge base where key information, processes, and project specifics are documented and easily accessible to all team members.
   • Regular Team Meetings: Hold regular team meetings where knowledge sharing is encouraged. Team members can discuss updates, share insights, and address any knowledge gaps.
5. Evaluate and Adapt Training Programs:
   • Feedback Mechanism: Implement a feedback mechanism where team members can provide input on the training materials and processes. Use this feedback to continuously improve the onboarding and training programs.
   • Assess Competency: Periodically assess the understanding and competency of team members regarding the project and company operations to identify any gaps and address them promptly.
6. Communicate the Importance of Training:
   • Leadership Support: Ensure that the importance of training and continuous learning is communicated and supported by leadership. This helps create a culture that values knowledge and development.