Quizzma Latest Questions

[Deleted User]
[Deleted User]

One of your best performing associates has seemed distracted recently, resulting in declines in sales. You’ve asked if anything is wrong, and she said everything’s fine. Which statement is MOST like how you would respond? Select a statement Which statement ...

[Deleted User]
[Deleted User]

Which statement is MOST like how you would respond? Offer a refund as you don’t believe the customer/member has done this before, and it’s not worth losing the business when a one-time exception is possible. Which statement is LEAST ...

[Deleted User]
[Deleted User]

A cashier asks for your help as a customer/member wants to make a return one day beyond the return window. You can make some exceptions, but too many will affect store profits. Which statement is MOST like how you would ...