While working on a software development proect, a PM has to deal with two customers who constantely submit requests for more features. The PM has already completed the scope definition for the next version and provided it to stakeholders. What should the PM do?
A. Try to convince the PM to descrease the number of requests.
B. Consult with the sponsor to talk about project boundaries
C. Focus on setting expectations for stakeholders
D. Review the scope management plan and iterate it during the scope definition process
D. The scope management plan is the tool for this type of situation. NEVER talk to sponsors, and the other actions don’t solve the problem.