# How impactful was high shipping demand on customer questions?

How impactful was high shipping demand on customer questions?

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1. To analyze the impact of high shipping demand on customer questions, we need to consider the given data and its trends:

Table Data:

• % Customer Questions:
• Month 1: +8%
• Month 2: +10%
• Month 3: +12%
• % Shipped On Time:
• Month 1: -10%
• Month 2: -7%
• Month 3: -5%
• % Shipped Incorrectly:
• Month 1: +2%
• Month 2: +4%
• Month 3: +6%
• % Discounted:
• Month 1: +18%
• Month 2: +20%
• Month 3: +22%
• Units Shipped (Thousands):
• Month 1: 80
• Month 2: 85
• Month 3: 100

Analysis:

• The increasing trend in customer questions (+8%, +10%, +12%) suggests a correlation with the increase in shipping demand.
• Units shipped increased significantly from 80k to 100k over three months, indicating high shipping demand.
• A decrease in the percentage of orders shipped on time and an increase in incorrect shipments could lead to more customer inquiries.

Conclusion: High shipping demand likely leads to more customer questions due to delays and errors in shipments. Given the data, high shipping demand appears to be extremely impactful on customer questions.