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How impactful was high shipping demand on customer questions?

How impactful was high shipping demand on customer questions?

how impactful was high shipping demand on customer questions




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2 Answers

  1. To analyze the impact of high shipping demand on customer questions, we need to consider the given data and its trends:

    Table Data:

    • % Customer Questions:
      • Month 1: +8%
      • Month 2: +10%
      • Month 3: +12%
    • % Shipped On Time:
      • Month 1: -10%
      • Month 2: -7%
      • Month 3: -5%
    • % Shipped Incorrectly:
      • Month 1: +2%
      • Month 2: +4%
      • Month 3: +6%
    • % Discounted:
      • Month 1: +18%
      • Month 2: +20%
      • Month 3: +22%
    • Units Shipped (Thousands):
      • Month 1: 80
      • Month 2: 85
      • Month 3: 100

    Analysis:

    • The increasing trend in customer questions (+8%, +10%, +12%) suggests a correlation with the increase in shipping demand.
    • Units shipped increased significantly from 80k to 100k over three months, indicating high shipping demand.
    • A decrease in the percentage of orders shipped on time and an increase in incorrect shipments could lead to more customer inquiries.

    Conclusion: High shipping demand likely leads to more customer questions due to delays and errors in shipments. Given the data, high shipping demand appears to be extremely impactful on customer questions.