You receive an unsolicited phone call from a salesperson offering a software solution, and she’s curious about the kinds of software already installed on your computer. What should you do? A. Provide her with the information she is looking for—you might want the software she is offering.
B. Decline to provide any information about you or your company.
C. Ask her to send the information to your email address so that you can look it over and see if it looks legitimate.
The correct answer is B. Decline to provide any information about you or your company.
Explanation: It’s important to protect your personal and company information, especially when receiving unsolicited calls. Providing details to a salesperson, particularly one who calls unexpectedly, can lead to security risks or scams. It’s always safer to decline to share any information until you can verify the legitimacy of the caller. If you’re interested in the software, it’s better to ask them to send information via email and look into it further at your own pace.