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John receives an e-mail about a potential shutdown of a major social service unless a petition receives enough signatures. Which of the following actions should John NOT take with the e-mail?
Forward it
Research the claim
Delete it
Mark it as junk
John should NOT take the action of deleting the e-mail.
Explanation: Deleting the e-mail means he would lose the opportunity to evaluate its content and verify its claims. Instead, he could research the claim to understand its validity and consider forwarding it to others who might also be concerned. Marking it as junk is also not advisable because it prevents future communication about important issues.