You receive a phone call from an unknown person asking for a directory name on your government furnished laptop so that a software update can be made. Which course of action should you take?
Provide the information and follow instructions to update the software.
End the call with no further action.
Provide the information but decline to update the software.
Document the interaction and contact your security POC or help desk.
Which course of action should you take if you receive a phone call from an unknown person asking for a directory name on your government furnished laptop so that a software update can be made?
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The correct course of action is to document the interaction and contact your security POC or help desk.
Explanation: Sharing information about system directories or allowing software updates from unknown callers can compromise your security. It’s important to report such incidents to ensure your organization’s security policies are followed and to prevent potential security breaches.