Which characteristic is true of all negative business messages? A. They should be written as business letters.
B. They should offer reasons or explanations.
C. They should be directed at a large audience.
D. They should be informal in tone.
Which characteristic is true of all negative business messages?
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The correct answer is B. They should offer reasons or explanations.
Negative business messages often involve communicating unfavorable news or decisions. It’s important for these messages to provide reasons or explanations to help the recipient understand the context and rationale behind the negative information. This approach can help maintain professionalism and transparency, reducing the potential for misunderstandings or resentment.
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