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What are the 5 zones in CPW?

Frankhoino

What are the 5 zones in CPW?
1. Green: Out-window/POS
2. Red: Pharmacist station + consultation window
3. Blue: Filling
4. Yellow (appears when staffing suggests the in-window be opened (N/A for us)
5. Purple: when only 2 team members present (1 pharmacist + 1 tech/cashier) -> purple = red + blue combined




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    1. Quizzma Team

      The 5 zones in CPW (Customer Pharmacy Workflow) are as follows:

      1. Green Zone: This area includes the out-window and point-of-sale (POS) systems where customers interact for transactions and drop-off services.

      2. Red Zone: This zone encompasses the pharmacist station and consultation window, where pharmacists provide services and counsel to patients.

      3. Blue Zone: This is the filling area, where prescriptions are prepared and medications are managed.

      4. Yellow Zone: This zone is activated when staffing indicates that the in-window should be opened, though it is marked as not applicable (N/A) in your scenario.

      5. Purple Zone: This situation occurs when only two team members are present—one pharmacist and one technician or cashier. This zone combines the functions of the red and blue zones.

      Understanding these zones helps streamline pharmacy workflow and improve service delivery. If you have more questions or need a deeper dive into any specific zone, feel free to ask!

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