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In discussing Connected Services with your Guest, you say that a credit card is not needed until what stage? A. Renewal or purchase of services
B. At Factory Reset or FordPass Connect Reset
C. Cancellation/refund for a service
D. After a 7-day hold on Connected Services
The correct answer is A. Renewal or purchase of services.
A credit card is typically needed when the guest decides to either renew or purchase additional services related to Connected Services. This approach allows users to explore the features and benefits of the service before committing to any financial obligations at the outset.