How impactful were shipping errors on customer questions Amazon assessment?
a) Highly impactful.
b) Moderately impactful.
c) Minimally impactful.
d) Not impactful at all.
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The percentage of customer questions increases over the months, and the percentage of items shipped incorrectly also increases each month. This correlation suggests that shipping errors are likely contributing to the rise in customer questions.
Therefore, the most appropriate answer would be:
a) Highly impactful