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When conflict arises, adopt a solution that:

When conflict arises, adopt a solution that: A. Deals fairly with each party and is in the best interest of the organization.

B. Clearly identifies who is responsible.

C. Ignores any uncivil behavior.

D. Shares equal blame between the parties.




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  1. The correct answer is A. Deals fairly with each party and is in the best interest of the organization.

    Explanation: When conflict arises, it is essential to resolve it in a way that is just to all parties involved and ultimately beneficial to the organization as a whole. Option A promotes fairness and organizational health, whereas the other options either focus on placing blame or ignoring negative behavior, which can perpetuate issues rather than resolve them.

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