A covered entity (CE) must have an established complaint process. True or False
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A covered entity (CE) must have an established complaint process. True or False
True. A covered entity (CE) must have an established complaint process as part of compliance with the Health Insurance Portability and Accountability Act (HIPAA). This process is essential to address complaints regarding privacy practices and ensure that individuals can voice concerns about their protected health information. Establishing a clear process helps maintain trust and accountability in handling sensitive health information.