Aim is a process for ______ the writing of useful business messages. A. publishing B. planning C. reviewing D. critiquing
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The correct answer is B. planning.
Explanation: In the context of writing useful business messages, “aim” refers to the overall purpose or goal of the message, which is an important step in the planning process. Before writing, it’s essential to clearly define the aim to ensure that the message is effective and aligned with the intended objectives. This planning phase helps structure the message appropriately for the audience.