ISDS 3115 Chapter 2 Quiz – Not Graded Operations Management Answers

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D. innovation
Which of the following is NOT one of the three strategic approaches to competitive​ advantage?
A. differentiation
B. response
C. cost leadership
D. innovation
C. long production runs
Which of the following is NOT an OM​ strategy/issue during the introduction stage of the product life​ cycle?
A. limited models
B. high production costs
C. long production runs
D. frequent product and process design changes
C. global
Which of the following international operations strategies involves a high degree of​ centralization?
A. transnational
B. multidomestic
C. global
D. international
C. Globalization strategies could simplify the operations​ manager’s job
Which one of the following statements is incorrect regarding globalization and globalization​ strategies?
A. Globalization strategies could add value to products and services.
B. Globalization strategies could contribute to efficiency.
C. Globalization strategies could simplify the operations​ manager’s job
D. Globalization means​ customers, talent, and suppliers are worldwide.
D. activity map
What is a graphical link of competitive​ advantage, KSFs, and supporting​ activities?
A. product life cycle
B. competitive success grid
C. key success factor network
D. activity map
B. competitive advantage.
The creation of a unique advantage over competitors is referred as
A. response.
B. competitive advantage.
C. experience differentiation.
D. differentiation.
B. Each functional area within the firm may develop its own​ strategy, but not its own supporting mission.
Which of the following statement is incorrect about the​ mission?
A. The mission statement provides boundaries and focus for organizations.
B. Each functional area within the firm may develop its own​ strategy, but not its own supporting mission.
C. The mission statement provides the concept around which the firm can rally.
D. The mission states the rationale for the​ organization’s existence.
D. achieving maximum value as perceived by the customer.
Competing on cost is
A. concerned with uniqueness.
B. based upon flexibility.
C. concerned with reliability of scheduling.
D. achieving maximum value as perceived by the customer.
C. decreased logistics and inventory costs
Which of these is NOT a disadvantage of​ outsourcing?
A. negative impact on employees
B. loss of control
C. decreased logistics and inventory costs
D. risks may not manifest themselves for years
B. resources view.
A method managers use to evaluate the resources at their disposal and manage or alter them to achieve competitive advantage is referred as
A. competitive advantage.
B. resources view.
C. five forces analysis.
D. ​value-chain analysis.
Which of the following is NOT a reason why domestic business operations decide to change to some form of international​ operation?
A.
improve products
B.
attract and retain local talent
C.
improve the supply chain
D.
improve operations
B
A strategy is
A.
an action plan to achieve a mission.
B.
the purpose for which an organization is established.
C.
established prior to establishing a mission.
D.
a functional area of the firm.
A
Which of the following statement is incorrect about the​ mission?
A.
Each functional area within the firm may develop its own​ strategy, but not its own supporting mission.
B.
The mission statement provides boundaries and focus for organizations.
C.
The mission states the rationale for the​ organization’s existence.
D.
The mission statement provides the concept around which the firm can rally.
A
Which of the following is NOT one of the three strategic approaches to competitive​ advantage?
A.
response
B.
innovation
C.
differentiation
D.
cost leadership
B
Competing on differentiation is
A.
based upon​ low-cost leadership.
B.
concerned with uniqueness.
C.
concerned with reliability of scheduling.
D.
based upon flexibility.
B
Competing on cost is
A.
achieving maximum value as perceived by the customer.
B.
concerned with reliability of scheduling.
C.
concerned with uniqueness.
D.
based upon flexibility.
A
Which of the following does not represent competing on​ response?
A.
based on flexibility
B.
based on providing uniqueness
C.
based on quickness
D.
concerned with reliability of scheduling
B
Which of the following is NOT one of the 10 strategic OM decisions listed in the​ text?
A.
quality
B.
location
C.
layout
D.
​finance/accounting
D
SWOT analysis refers to
A.
​support, opportunities,​ weaknesses, and threats.
B.
​strengths, opponents,​ weaknesses, and threats.
C.
​strengths, opportunities,​ weaknesses, and threats.
D.
​support, opponents,​ weaknesses, and threats.
C
What is a graphical link of competitive​ advantage, KSFs, and supporting​ activities?
A.
competitive success grid
B.
key success factor network
C.
product life cycle
D.
activity map
D
A set of​ skills, talents, and capabilities in which a firm is particularly strong is referred to as
A.
key success factors​ (KSFs).
B.
core competencies.
C.
differentiation.
D.
experience differentiation.
B
Which of the following is the core competence for​ Honda?
A.
product flexibility
B.
advertising
C.
​gas-powered engines
D.
sustainable design
C
An international business is a firm that
A.
hires​ non-U.S. citizens.
B.
is not from the United States.
C.
produces a wide range of products.
D.
engages in international trade or investment.
D
Which of the following is NOT a reason why domestic business operations decide to change to some form of international operation?
A. improve the supply chain B. improve products C. attract and retain local talent D. improve operations
C
Which one of the following statements is incorrect regarding globalization and globalization strategies?
A. Globalization strategies could contribute to efficiency.
B. Globalization means customers, talent, and suppliers are worldwide.
C. Globalization strategies could add value to products and services.
D. Globalization strategies could simplify the operations
manager’s job
D
Which of the following is NOT one of the three strategic approaches to competitive advantage?
A. differentiation B. response C. innovation D. cost leadership
C
Competing on differentiation is
A. concerned with reliability of scheduling.
B. concerned with uniqueness. C. based upon low‐cost leadership. D. based upon flexibility.
B
The creation of a unique advantage over competitors is referred as
A. differentiation. B. response. C. experience differentiation. D. competitive advantage.
D
Which of the following is NOT an OM strategy/issue during the introduction stage of the product life cycle?
A. limited models B. long production runs C. frequent product and process design changes D. high production costs
B
Which of the following is NOT an OM strategy/issue during the growth stage of the product life cycle?
A. reduce capacity B. forecasting critical C. enhance distribution D. shift towards product focus
A
A set of skills, talents, and capabilities in which a firm is particularly strong is referred to as
A. key success factors (KSFs). B. differentiation. C. experience differentiation. D. core competencies.
D
Which of these is not a reason why outsourcing countries continue to expand?
A. increased technological expertise B. rapid development and deployment of advancements in telecommunications and computers C. more reliable transportation D. more expensive transportation
D
Which of the following international operations strategies involves a high degree of centralization?
A. global B. international C. transnational D. multidomestic
A
Which of the following international operations strategies uses decentralized authority with substantial autonomy at each business?
A. transnational B. international C. global D. multidomestic
D

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