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A. differentiation
B. response
C. cost leadership
D. innovation
A. limited models
B. high production costs
C. long production runs
D. frequent product and process design changes
A. transnational
B. multidomestic
C. global
D. international
A. Globalization strategies could add value to products and services.
B. Globalization strategies could contribute to efficiency.
C. Globalization strategies could simplify the operations manager’s job
D. Globalization means customers, talent, and suppliers are worldwide.
A. product life cycle
B. competitive success grid
C. key success factor network
D. activity map
A. response.
B. competitive advantage.
C. experience differentiation.
D. differentiation.
A. The mission statement provides boundaries and focus for organizations.
B. Each functional area within the firm may develop its own strategy, but not its own supporting mission.
C. The mission statement provides the concept around which the firm can rally.
D. The mission states the rationale for the organization’s existence.
A. concerned with uniqueness.
B. based upon flexibility.
C. concerned with reliability of scheduling.
D. achieving maximum value as perceived by the customer.
A. negative impact on employees
B. loss of control
C. decreased logistics and inventory costs
D. risks may not manifest themselves for years
A. competitive advantage.
B. resources view.
C. five forces analysis.
D. value-chain analysis.
A.
improve products
B.
attract and retain local talent
C.
improve the supply chain
D.
improve operations
A.
an action plan to achieve a mission.
B.
the purpose for which an organization is established.
C.
established prior to establishing a mission.
D.
a functional area of the firm.
A.
Each functional area within the firm may develop its own strategy, but not its own supporting mission.
B.
The mission statement provides boundaries and focus for organizations.
C.
The mission states the rationale for the organization’s existence.
D.
The mission statement provides the concept around which the firm can rally.
A.
response
B.
innovation
C.
differentiation
D.
cost leadership
A.
based upon low-cost leadership.
B.
concerned with uniqueness.
C.
concerned with reliability of scheduling.
D.
based upon flexibility.
A.
achieving maximum value as perceived by the customer.
B.
concerned with reliability of scheduling.
C.
concerned with uniqueness.
D.
based upon flexibility.
A.
based on flexibility
B.
based on providing uniqueness
C.
based on quickness
D.
concerned with reliability of scheduling
A.
quality
B.
location
C.
layout
D.
finance/accounting
A.
support, opportunities, weaknesses, and threats.
B.
strengths, opponents, weaknesses, and threats.
C.
strengths, opportunities, weaknesses, and threats.
D.
support, opponents, weaknesses, and threats.
A.
competitive success grid
B.
key success factor network
C.
product life cycle
D.
activity map
A.
key success factors (KSFs).
B.
core competencies.
C.
differentiation.
D.
experience differentiation.
A.
product flexibility
B.
advertising
C.
gas-powered engines
D.
sustainable design
A.
hires non-U.S. citizens.
B.
is not from the United States.
C.
produces a wide range of products.
D.
engages in international trade or investment.
A. improve the supply chain B. improve products C. attract and retain local talent D. improve operations
A. Globalization strategies could contribute to efficiency.
B. Globalization means customers, talent, and suppliers are worldwide.
C. Globalization strategies could add value to products and services.
D. Globalization strategies could simplify the operations
manager’s job
A. differentiation B. response C. innovation D. cost leadership
A. concerned with reliability of scheduling.
B. concerned with uniqueness. C. based upon low‐cost leadership. D. based upon flexibility.
A. differentiation. B. response. C. experience differentiation. D. competitive advantage.
A. limited models B. long production runs C. frequent product and process design changes D. high production costs
A. reduce capacity B. forecasting critical C. enhance distribution D. shift towards product focus
A. key success factors (KSFs). B. differentiation. C. experience differentiation. D. core competencies.
A. increased technological expertise B. rapid development and deployment of advancements in telecommunications and computers C. more reliable transportation D. more expensive transportation
A. global B. international C. transnational D. multidomestic
A. transnational B. international C. global D. multidomestic
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